CaptureCall SMS Program
Program name: CaptureCall SMS
Who we text: People who contact CaptureCall about our missed-call recovery service, demo scheduling, onboarding, or support.
Call to action: If you want us to text you about your request, call +1 (929) 280-7083.
During the call, we will ask for your permission to text you. You opt in by clearly saying "Yes" (or equivalent consent) when asked.
Exact consent script we use on the call (verbatim):
"Do you consent to receive SMS text messages from CaptureCall about your request (missed-call follow-ups, demo scheduling, onboarding coordination, and customer support)? Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
After you verbally opt in, we will send a confirmation text.
How we record consent: We log the phone number and date/time of your consent and may retain call records/recordings where permitted by law.
You may receive conversational and transactional messages, such as:
Messages may include a link (for example, a demo booking link).
Message frequency: Varies based on your request.
Reply STOP at any time to cancel. You will receive a confirmation of your opt-out.
You can also request removal by calling +1 (929) 280-7083.
If you previously opted out and want to receive messages again, reply START (or text UNSTOP) from the same mobile number, or call +1 (929) 280-7083 and request to re-enroll.
Reply HELP for help, or contact us at +1 (929) 280-7083.
If you reply HELP, we may respond with support contact details and instructions on how to use or stop the service.
Msg & data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
Your consent to receive text messages is not required as a condition of purchasing any goods or services.
We use your phone number to deliver the messages you requested and to provide support related to your request.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (for example, messaging providers) is permitted. Text messaging opt-in data and consent will not be shared with third parties except as necessary to provide the messaging service.