Our Mission

Every day, thousands of home service professionals across Boston miss calls from potential customers. These aren't just missed calls—they're missed opportunities, lost revenue, and frustrated homeowners who need help now.

We created CaptureCall to solve this problem. Our automated dispatch system ensures that when you can't answer the phone, your business doesn't lose the customer.

The Problem We Solve

Small and medium-sized home service businesses miss approximately 28% of incoming calls. That's nearly 1 in 4 potential customers who never get a response. When someone calls because their furnace is broken or their pipe is leaking, they need help fast—and if you don't answer, they'll call your competitor.

How We're Different

Unlike traditional answering services that put customers on hold or take messages, CaptureCall actively engages potential customers through instant, intelligent SMS conversations. Our AI-powered system:

  • Responds in under 60 seconds with a text from your business number
  • Collects all the information your dispatch team needs
  • Keeps the customer engaged until you can call them back
  • Integrates seamlessly with your existing phone system

Our Values

Simplicity: We believe powerful tools should be easy to use. No complicated dashboards, no steep learning curves—just results.

Reliability: When your phone rings and you can't answer, you need to know the system will work. That's why we maintain 99.9% uptime and have redundant systems in place.

Transparency: No hidden fees, no long-term contracts, no surprises. What you see is what you get.

Results: At the end of the day, we're measured by one thing: did we help you capture more jobs and grow your business?

Built for Boston's Home Service Pros

We started in Boston because we know the market. We understand the seasonal surges, the competitive landscape, and the unique needs of HVAC and plumbing professionals in the Greater Boston area. Our system is specifically designed for the way you work.

Today, we're proud to serve over 50 local businesses, from one-person operations to teams of 20+ technicians. Whether you're handling 10 calls a week or 100, CaptureCall scales with your business.

Ready to Stop Missing Calls?

Join the growing number of Boston home service professionals who never miss an opportunity. Schedule a 15-minute demo and we'll show you exactly how CaptureCall works with your business.

Schedule Your Demo